Under the
terms of the Data Protection Act we are registered with the Data Protection
Registrar.
You may
telephone, fax or email
us. Telephone or fax 01437 762023 (international +44 1437 762023. If
we are not available on the telephone you will be able to leave a message
on our answering machine and we will call you back as soon as possible
and certainly within 3 working days.
Making
a purchase could not be easier. Just browse our Catalogue, and click
on any items that you wish to buy and put them into the shopping cart.
After you have finished your selection, click on "Order" and you will
be asked for a few details that we need to be able to satisfy the order.
Credit and debit cards are dealt with by Protx - a secure system. We
also accept Paypal and cheques for orders placed by post.
Under
UK law you have the right to cancel your order for 7 days from the date
the order was placed. This does not apply to bespoke items such as massage
couches which are specifically made to order. Your statutory rights
are not affected.
If you
are shopping from outside the UK, place your order and your credit card
company will convert the transaction into your own currency. We accept
several credit and debit cards. We do not charge for any item until
it is ready to send. Back ordered items are not charged until they are
sent.
You may
send your credit card information via phone, fax or over the Internet
in our secure encrypted system. Please do not send this information
by email as this is not secure.
We know
of no documented cases of credit card fraud using our shopping system
over the Internet. Internet card transactions are handled securely by
Protx.
Carriage
is charged according to the weight and destination. This is calculated
and added to the total before you finally place your order.
We aim
to deliver your order right away. We will normally send your order to
you within 7 business days although we aim to dispatch all stock orders
within 2 business days. If there is going to be any delay in sending
your order we will contact you to let you know. We will give you an
estimated delivery date and the option to cancel your order if you would
prefer not to wait. International orders are generally received in under
10 days. If you need items urgently please email us at the time of placing
an order.
The Blue
Sun does not disclose buyers' information to third parties. Cookies
are used on the shopping site, but only to keep track of the contents
of your shopping cart once you have selected an item.
Email addresses
and other information is stored securely.